Management and Industrial Relations Practices and Outcomes in Australian Workplaces
Melbourne Institute Working Paper No. 12/00
Date: July 2000
Poor industrial relations performance can be costly for firms. In particular, employee quits, employee absence, industrial action and substandard relations between management and employees can all be detrimental to the firm. Using the 1995 Australian Workplace and Industrial Relations Survey (AWIRS) this paper examines how particular human resource management techniques and industrial relations settings can influence the industrial relations outcomes of Australian workplaces. The results indicate that unions have played an important role in affecting performance outcomes. They also suggest that although particular human resource management techniques can have an influence on performance, there is not a single bundle of human resource management policies that will apply across workplaces to affect all measures of performance in the same way.